Customer Skills
29

Communicates with customers in a genuine, straightforward manner using appropriate verbiage.
11
22
33
44
55
30

Consistently treats customers as a top priority.
11
22
33
44
55
31

Establishes a good rapport with customers and prospects.
11
22
33
44
55
32

Focuses on what is important to the customer.
11
22
33
44
55
33

Knows when to ask questions and listen to clients.
11
22
33
44
55
34

Looks for better ways to serve our customers.
11
22
33
44
55
35

Makes honest, realistic commitments to our customers.
11
22
33
44
55
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