COMMUNICATION

15

This individual listens to what co-workers are saying and encourages them to continuously express their ideas and opinions.

16

This individual responds intelligently and reasonably--not emotionally--to feedback of co-workers' ideas, performance, and/or actions.

17

This individual spends enough time walking around to adequately observe the work being done and to be available for questions and feedback.

18

This individual keeps co-workers informed on changes, policies, and procedures that might affect their work.

19

This individual recognizes other's high performance and express his/her appreciation for it in a timely manner.

20

This individual explains the why, what, and where, if necessary about decisions.

21

This individual always expresses himself/herself clearly and effectively in writing and speaking.